Centred Care Collective was founded on the belief that every person deserves to feel safe, respected, and supported to live their best life.
Our approach is:
We are committed to delivering services that uphold dignity. choice, control, and wellbeing while meeting all relevant NDIS and Child Safety standards.
To create inclusive communities where people with disabilities feel supported, respected, and empowered to live meaningful, self-directed lives.
Centred Care Collective exists to deliver person-centred, culturally inclusive, and safe disability supports that place people at the centre of every decision. Through strong partnerships, skilled staff, and ethical practice, we aim to support each participant to build independence, achieve their goals, and reach their full potential within their community.
We honour each individual’s choices, goals, identity, and lived experience. Supports are tailored , flexible, and responsive to changing needs.
We treat every person with respect, ensuring safety, privacy, and dignity in all interactions.
We celebrate diversity and deliver culturally responsive supports that recognise community, family, and cultural identity as strengths.
We uphold strong safeguarding practices, comply with NDIS Practice Standards, and maintain transparent governance.
We work in partnership with participants, families, staff, allied health professionals, and community organisations to achieve positive outcomes.
We operate ethically, honestly, and responsibly, balancing care quality with financial sustainability.
Laisa Otukolo is the Founder of Centred Care Collective, bringing over 20 years of experience working alongside children, young people, individuals with disabilities, and families across both government and non-government service settings.
Laisa’s background includes high-school teaching, administration, and management roles, as well as more than a decade coordinating community organisations and family-focused programs. Her career has spanned frontline support work through to operational leadership, including experience as a Support Worker, Coordinator and Operations Manager within Community, Youth and Disability Services.
Laisa holds formal qualifications in Community and Human Services including Mental Health, Education, Child Youth & Family Intervention, Community Sector Management. She is also a qualified trainer with a strong focus on Child Safety Standards, legislative compliance, and safe service delivery.
Laisa’s approach is grounded in trauma-informed practice, cultural respect, accountability, and continuous learning. While qualifications are important, she believes that ethical leadership, strong governance, and lived sector experiences are equally critical in delivering safe, person-centered, and responsive support.
Centred Care Collective was established to provide services that are respectful, transparent, and genuinely centred on the needs of participants, families, and communities.
Child-safe and trauma-informed practices
Zero tolerance for abuse, neglect, or exploitation
Mandatory reporting obligations
Staff screening, training, and supervision
Compliance with Child Safe Organisation requirements
If you are a participant, family member, carer, or referrer and would like to learn more about our services, please get in touch.
